Prevention Policy for COVID-19
Coronavirus Information for our customers. We’re open for business and here to help.
At NIKPAR (nikpar.com), we’re closely monitoring the COVID-19 situation and working tirelessly to serve the needs of businesses and individuals who are quickly adapting to new ways of life as we all pull together to curtail this outbreak. In response to the virus, we’ve implemented updated best practices in our workplace to help ensure the health and safety of our employees and customers.
Putting our Employees and Customers First
We have temporarily limited on-site business operations to essential staff in our warehouse to ensure the fulfillment and delivery of customer orders with minimal interruption, especially those relying on olympicco.com to deliver your products. These essential employees adhere to recommended hygiene and social distancing practices, and we’ve increased janitorial services to preserve a clean, healthy work environment.
These precautions are designed to ensure customer orders are picked, packed and shipped by healthy employees. Once a package leaves our warehouse, it’s entrusted to one of our shipping partners.
The COVID-19 situation remains fluid, and NIKPAR is committed to helping customers manage through this difficult time. We will continue to monitor and respond to federal, state and local health authorities to protect our employees and serve our customers safely, and with minimal disruption.
These guidelines will be updated as new developments occur.
At this point in time, it is our priority to ensure the health of our people and therefore our customers and suppliers. Indispensable allies in this endeavor are calm and timely information from all parties involved. For now and the foreseeable future we are working in coordination, following new updates and instructions.
“Commitment” We are taking all necessary safety precautions regarding COVID-19. Online orders are still shipping but may be delayed due to high order volumes at carrier facilities.
We hope our FAQ section below will answer your immediate questions.
Frequently asked questions
Can I still place orders on NIKPAR?
Absolutely, NIKPAR is still open for business and you can continue to place orders for products from our local US warehouses.
Will my package still be delivered on time?
Our Vendors and the delivery companies they work with across the world are doing all they can to meet delivery dates as normal. Estimated time to ship goods is shown on our product details pages.
Major local and global couriers that are used to fulfil NIKPAR orders are still operational and adjusting their working practices to cater for specific country restrictions. Where there are restrictions, these typically affect specific regions or specific countries and will affect all deliveries in that area for a period of time.
Due to the unprecedented nature of the situation, we ask for your understanding and patience where there are instances of late order arrivals due to circumstances outside of NIKPAR, our Partners or Couriers control and the high increase in deliveries of goods required across the globe.
Is it safe to receive packages and products?
There is no evidence at this time to show that Coronavirus can be spread via products or packaging. You may see some local delivery practices change (such as no signatures required, social distancing and other measures) in order to protect delivery staff and you, and to keep the global distribution network operating as efficiently as possible.
How are you protecting customers, people and partners?
Our team are now all working remotely and adhering to local in-country restrictions and government guidance for working practices.
We are continuously monitoring worldwide health guidance and adjusting our working practices to meet specific needs.
Nikos Parginos. CEO & Founder