You can create an account clicking “my account” on our website located at the top right corner of the page, or you can create an account at checkout by checking the “Save my information for a faster checkout” on the “Payment method” checkout section.

If you have NIKPAR account, you can update your profile by logging into your account to view account details.

If you've forgotten your password, you can request your password to be sent to the email address you have previously registered with NIKPAR by clicking the forgotten password link. Click “Account – Login in” on our website, which is located at the top right corner of the page, then click “forgot your password?”

You will then be prompted to enter your email address associated with you NIKPAR account. If you do not remember your email address, please refer to your most recent order confirmation email or contact us at (855) 645-7272 or at support@nikpar.com.

To check your order history, log into your account to view account details. You cannot check your order history without a NIKPAR account.

To delete your account please contact us either by the contact us page or calling us at (855) 645-7272.

Contact us at ws@nikpar.com or by calling us at (855) 645-7272. You can also set up a wholesale account by creating an account through Faire.

To create an account, click the “Request Access Button” at the bottom right of the page to send us a request. Once we review your request you will receive an email with login information. After your account is created you will gain access to our catalog, price sheet, and can begin to place orders.

Yes! We proudly provide FREE Shipping with every order! Currently only available Within the USA

You can expect your purchase to arrive within 5-8 business days from receipt of your order. For an additional charge, we can expedite delivery to most destinations in 1-4 business days.
You may choose to upgrade the shipping method for faster delivery. Not all delivery methods are available to all areas.
Orders are processed and shipped during business hours only. Our business days are Monday-Friday 10AM - 4PM, excluding public holidays.

To get the best order experience, we encourage you to place your order through our website or mobile site.

Should you experience issues with ordering through our preferred channels, we will be happy to take your order over the phone? This usually takes around 15-20 minutes. Having a list of your chosen items along with your shipping, billing, and credit card information will help speed up the order placement. Our office hours are Monday - Friday from 10am to 4pm PST.

To update or modify your shipping address please login to your account.
If you do not have an account please contact us at support@nikpar.com or call us at (855) 645-7272.

For security reasons, we cannot edit or modify your billing information if you are not logged into your account. We can help you if you don't have an account. Please email us at support@nikpar.com if you don't have one. or call us at (855) 645-7272 and we can set one up for you.

Yes, we do deliver to P.O. Boxes and they are shipped via USPS.
Ground cannot ship to P.O. Boxes.

Unfortunately, at the moment, we do not have the option to ship orders to multiple addresses.
If you would like your order to reach multiple addresses, the best thing to do is to place separate online orders, amending the shipping address details for each order.

Currently, we’re only equipped to ship within the US. Stay connected via our newsletter or social media channels if you’d like to be notified when we’re shipping internationally!

Promotional/discount codes are added at checkout.

How to apply:
STEP 1: Go to your cart and click on the “CHECK OUT” button.
STEP 2: Input email address or sign in, then input discount code.
STEP 3: Once you type in the discount code click "Apply" and your discount will be detailed in the payment summary.

Unfortunately, you are not able to use two promotional codes together. You'll need to decide which promotion code you'd like to use if you have more than one promo code to choose from.

How do I know a discount/promotion code has been applied to my order?

Once you have entered your promotional code into the "Gift card or discount code" section on the checkout page, your discount will be detailed in the payment summary.

Please note that discount codes cannot be combined with any other offers. It is not applicable to prior or future purchases and cannot be used in place of a prior discount or offer.

Why is my promotional code not working?

If you are having trouble with a promotion code, please check that is has not expired and that you have qualified for the promotional code you are trying to use. For example, some products are excluded from promotions where you may have to spend a certain amount to qualify for a discount.

Please note that shipping costs are not included in any spend requirement for a promotion.